“Tell me what we should do next.” It was a simple request and one that needed some complex thinking if we were to give a clear answer. Here’s how we answered it… When we bring advice to help you get [...]

Sound bites are great. They’re short. They’re catchy. They make great headlines. And they’re rarely the entire story. As a matter of fact, they’re meant to not be the whole story, but to have enough of a sensational or curiosity-generating [...]

New Normal is getting a lot of press. Politicians speak of it. Business pundits toss it around like a new toy. Friends and colleagues speak of it and it sounds good. Something new, and normal. And we don’t like it. [...]

An echo is a slightly delayed, slightly distorted, repeat. In a canyon, we yell, there’s a pause, and we hear ourselves yell back but it sounds a bit different than the original message. That’s part of what we’ve been seeing [...]